Privacy Policy
Last updated:
This policy explains what personal data Ad Space collects, why we use it, and what you can ask us to do with it. It covers www.adspace.so, locations.adspace.so, Target AI, Ad Space Signage at app.adspace.so, the Ad Space app on screens, Ad Space Hardware orders, and the forms, WhatsApp chats and emails you send us.
The short version
- We collect what you give us, such as form details, WhatsApp messages and your Ad Space Signage account, plus the technical data we need to run our services.
- We do not sell personal data. We do not use advertising cookies or tracking pixels.
- Our websites count visits and measure page speed with Vercel Web Analytics and Speed Insights, which do not use cookies.
- We do not store your Target AI chats. Your browser keeps them for 24 hours after your last message.
- You can ask to see, correct or delete your data at any time by emailing info@adspace.so.
Who is responsible for your data
Ad Space Digital Co. for Advertising and Promotion W.L.L., a company registered in the State of Kuwait (“Ad Space”, “we”, “us”), is responsible for the personal data described in this policy.
When a business uses Ad Space Signage, that business decides what it uploads, including any personal data such as its team members’ names. We process that data for the business, to provide the service.
If you have signed an agreement with us that says something different about personal data, the agreement applies for that service.
What we collect
When you visit our websites
Pages you view, the site that sent you, your device and browser type, and your approximate country. Vercel Web Analytics counts these visits without cookies and without identifying you. We use your approximate country, worked out from your IP address, to show the right country page and currency. Our hosting provider keeps technical logs, including IP addresses, for a limited time to run the sites and keep them secure.
When you plan a campaign on locations.adspace.so
The venues you add to a campaign are saved in your browser, not on our servers. When you ask for a quote, WhatsApp opens with your plan written in. Nothing reaches us until you send that message.
When you use Target AI
What you type is sent to our AI service provider so Target AI can write its replies. We do not store your chats. Your browser keeps the conversation for 24 hours after your last message so you can carry on, then clears it. To keep Target AI fair for everyone, we count messages per visitor using a random code in a cookie and a one-way code made from your IP address. Those counts are deleted after 2 days. Please do not type sensitive personal information into Target AI.
When you scan a QR code on an Ad Space screen
We record the time, the type of phone (iPhone, Android or other) and an anonymous code that changes every day, so we can count scans. We do not record your name, number or location. WhatsApp then opens.
When you fill in a form
Our demo, partner, careers and contact forms, and the form that tells you when we launch in your country, ask for your name and phone number. Depending on the form, they may also ask for your email address, company, country, venue type, number of screens, the role you are applying for, a link to your LinkedIn profile, your CV, and your message. We store what you send and email it to our team at info@adspace.so.
When you contact us on WhatsApp, by phone or by email
Your name, number or email address, and what you tell us. WhatsApp’s own terms and privacy policy apply to chats on WhatsApp.
When you use Ad Space Signage
- Account: your name, email address, company name and login details. If you log in with Google or Microsoft, they share your name and email address with us.
- Team: the people you invite, their email addresses and their roles.
- Content: the images, videos, playlists and schedules you upload, and the names, addresses and map pins of your locations.
- Screens: each screen’s device ID, display and playback details, app version, platform and language, uptime, and when it last checked in.
- Use of the product: a record of changes in your account, such as who changed what and when, and how features are used, so we can support you and improve the product.
- Ad Space staff can open your workspace when they need to set it up, support you or keep the service running.
When you become a partner
Your company and venue details, the screens you turn ads on for, the advertisers and ad categories you accept or block, your earnings and monthly statements, and the details we need to pay your earnings.
When you advertise with us
Your contact details, your campaign brief, the creatives you send, and records of quotations, invoices and proof of play.
When you order Ad Space Hardware
Your name, phone number, delivery address and what you ordered.
People who see our screens
Ad Space screens show content. We do not identify the people who watch them. Audience figures such as monthly impressions are estimates based on visitor numbers that venues share with us.
How we use it
- To answer your messages, send quotes and run the campaigns you book.
- To provide Ad Space Signage: log you in, store your content, play it on your screens and support you.
- To set up and ship the Ad Space Hardware you order.
- To work with partners: bring advertisers to your screens, prepare statements and pay your earnings.
- To review job applications.
- To keep our services secure, prevent abuse and fix problems.
- To understand how our websites and products are used, from counts rather than personal profiles, and to improve them.
- To meet our legal, tax and accounting duties.
- To send messages about your account or orders. We send marketing messages only if you have agreed to receive them, and you can stop them at any time.
We do not sell personal data, and we do not use it to build advertising profiles.
Depending on the use, we rely on your consent, on the need to provide a service you asked for, on our legitimate business interests, or on a legal duty.
Where your data is processed
Our service providers may store or process data outside the country where you live. When they do, we take steps to keep it protected as this policy describes.
How long we keep it
| Data | How long we keep it |
|---|---|
| Demo, partner and contact form enquiries | Up to 2 years after our last contact with you |
| Job applications | Up to 1 year, unless you join us or ask us to keep it longer |
| Ad Space Signage account and content | While your account is open. After it closes, we delete or anonymise it within 90 days, except records the law requires us to keep |
| Screen details | While the screen is paired to an account |
| Quotations, invoices, orders and partner statements | As long as accounting and tax laws require |
| WhatsApp chats and emails | As long as we need them to deal with your request and any follow-up |
| Target AI | Chats are not stored by us. Message counts are deleted after 2 days |
| QR code scans | Kept only as anonymous counts |
| Website analytics | Kept only as counts, with no profile of you |
Keeping it safe
Our sites use encrypted connections (HTTPS). Only the people at Ad Space who need personal data for their work can access it, and we use established providers to host and store it. No system is completely secure. If a breach affects your data, we will tell you where the law requires it.
Your rights
Depending on where you live, you can ask us to:
- give you a copy of your data
- correct it
- delete it
- stop or limit a use of it, or object to it
- send your Ad Space Signage content to you in a usable format
- withdraw a consent you gave, at any time
Email info@adspace.so from the address linked to your data, or message us on WhatsApp. We may need to confirm who you are.
If the law requires us to keep some data, we will tell you.
If your company manages your Ad Space Signage access, its account owner can also update or remove it.
If you are not satisfied with our answer, you can complain to the data protection authority in your country.
Children
Our services are for businesses and adults. They are not meant for anyone under 18, and we do not knowingly collect their data. If you think a child has sent us personal data, contact us and we will delete it.
Changes to this policy
We may update this policy when our services or the law change. We will post the new version here with a new date. If a change matters for Ad Space Signage account holders, we will also tell them by email or in the app.
Contact us about privacy
Ad Space Digital Co. for Advertising and Promotion W.L.L.State of Kuwait
Reply within 3 hours, Sunday to Thursday.