Terms and Conditions
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These terms apply when you use www.adspace.so, locations.adspace.so, Target AI, Ad Space Signage at app.adspace.so or the Ad Space app on screens, and when you advertise with us, become a partner or order Ad Space Hardware.
They are an agreement between you and Ad Space Digital Co. for Advertising and Promotion W.L.L., a company registered in the State of Kuwait (“Ad Space”, “we”, “us”). By using our services, you accept them. If you use them for a company, you accept them for that company and confirm you are allowed to.
If you have signed a quotation, order or agreement with us, it applies together with these terms. Where the two differ, the signed document applies.
The short version
- Use our services lawfully and for your business.
- Your content stays yours, and you are responsible for it.
- Ad Space Signage paid plans are priced per screen and billed yearly.
- Ad Space Hardware is ordered on WhatsApp. Shipping is extra.
- These terms follow the laws of the State of Kuwait.
Using our websites
You may use our websites to learn about Ad Space, plan campaigns, contact us and manage your account.
Please do not:
- copy or scrape our pages, venue details or photos for another service
- try to reach parts of our systems you are not allowed to use, or test their security without our written permission
- send malware, spam or automated traffic
- use our services to break the law or anyone else’s rights
Network figures, such as screens, locations and monthly impressions, update live and change over time. Audience details and impressions are estimates, not guarantees.
Our sites link to WhatsApp, Instagram, LinkedIn and other services. Their own terms apply there.
Target AI
Target AI is Ad Space’s AI campaign strategist. It suggests venues and builds a campaign plan from what you tell it.
- Its plans and estimates are approximate and can contain mistakes. They are a starting point, not a quote or an offer.
- A campaign is booked only when our experts confirm it and you accept their quotation.
- Do not type sensitive personal information into Target AI, and do not misuse it, for example by sending automated requests.
- We may limit how often Target AI can be used, change it, or switch it off.
Advertising with Ad Space
- Your campaign is booked when you accept our quotation. The quotation sets out the venues, dates and price. Campaigns start at 2 weeks.
- You send us the creatives in the formats we ask for. You confirm that you own them or have permission to use them, and that they follow the law and advertising rules in the country where they play.
- We and our venue partners may decline an ad, or ask for changes, if it is unlawful, misleading or unsuitable for a venue. Venue partners can also choose not to show some ad categories, such as competitors.
- Every campaign comes with proof of play.
- Screens can be off at times, for example when a venue is closed or during a power or internet cut.
Ad Space Signage
Your account
You must be 18 or over and allowed to act for your company. Keep your login details safe. You are responsible for activity in your account and for the team members you invite. Tell us straight away if you think someone else has got into your account.
Plans and prices
- The Free plan covers one screen, shows a small “Powered by Ad Space” mark, and has the limits shown in the Ad Space Signage plans.
- Paid plans are priced per screen and billed yearly. Prices are shown in your currency, excluding VAT where applicable.
- Fees already billed are not refundable, except where the law requires.
- We may change prices for future billing periods. We will tell you before a change applies to you.
- The support you get depends on your plan, as shown in the Ad Space Signage plans.
Your content
Your images, videos and other content stay yours. You allow us to store, copy, convert and play them on your screens, only to provide Ad Space Signage to you. You confirm you have the rights to everything you upload and that it is lawful. We may remove content, or pause a screen, if it breaks the law or these terms.
Keeping it running
We work to keep Ad Space Signage running, but we cannot promise it will never be interrupted. Maintenance, outages at our providers and events outside our control can affect it. Content is saved on the player, so it keeps playing through short internet drops. Features may change as we improve the product.
Closing your account
You can stop using Ad Space Signage at any time. When an account closes, we delete its content as our Privacy Policy describes, so download anything you want to keep first.
Partners
If you turn on ads on your screens:
- You use your own screens. Ad Space does not install screens for partners.
- We bring advertisers to your screens. You can accept or decline advertisers, and block ad categories you do not want, such as competitors.
- Your earnings and monthly statements are in your Ad Space account.
- Your share, and how your earnings are paid, are set out in your partner agreement with us.
- You confirm you have the right to show advertising on the screens at your venue.
Ad Space Hardware
- You order Ad Space Hardware on WhatsApp. Your order is confirmed when we confirm it to you there.
- Prices on our website are shown in your currency, excluding VAT where applicable. Shipping is extra. We ship worldwide. Customs duties and import taxes in your country are yours to pay.
- Every player arrives set up with Ad Space Signage built in. To play content on it, you need an Ad Space Signage account with a plan that covers the screen.
- The player is yours once it is delivered.
- If something is wrong with your order, message us on WhatsApp and we will help.
What belongs to Ad Space
The Ad Space name and logo, our websites, Ad Space Signage, the Ad Space app, Target AI, and our venue photos and data belong to Ad Space or to those who license them to us. You may not copy, resell or reverse engineer them, except where the law allows. If you send us ideas or feedback, we may use them without owing you anything.
Limits on our responsibility
Our services are provided as they are and as available.
To the extent the law allows:
- we are not responsible for indirect or consequential losses, such as lost profits, revenue, data or goodwill
- our total responsibility for any claim is limited to the amount you paid us for the service concerned in the 12 months before the claim
You are responsible for claims made against us because of your content or because you broke these terms, and for the expenses they cause us.
Nothing in these terms limits any responsibility that the law does not allow us to limit.
Suspending or ending access
We may suspend or end your access if you break these terms, if an invoice stays unpaid, if the law requires it, or if we stop offering a service. Where we reasonably can, we will tell you first. Parts of these terms that are meant to continue, such as the limits on our responsibility, still apply after access ends.
Changes to these terms
We may update these terms. We will post the new version here with a new date. If a change matters for Ad Space Signage account holders, we will tell them by email or in the app before it applies. If you keep using our services after that, you accept the new terms.
Governing law and disputes
These terms are governed by the laws of the State of Kuwait.
If a dispute arises, please contact us first so we can try to settle it. If we cannot, the competent courts of the State of Kuwait will decide it.
If any part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we can still enforce it later.
Contact us
Ad Space Digital Co. for Advertising and Promotion W.L.L.State of Kuwait
Reply within 3 hours, Sunday to Thursday.